mediation / selection

Is there a meeting beforehand?
Since there is an acute need for the refugees to find accommodation, it is unfortunately not possible to get to know each other in advance.

What happens if there are problems during the treatment? Can I cancel the accommodation earlier in this case?
If problems arise, it is always possible to end the accommodation early. However, since the accommodation is private assistance, we ask those helping to find a solution on their own.

What happens to people after emergency treatment? After the time I have indicated, what will happen to the people I have hosted?
If you decide to accommodate people with you, we ask you to independently coordinate with them about their further needs. If you are not able to continue to offer your accommodation yourself and do not know anyone who can take over this afterwards, please do not hesitate to contact us again.

Can I specify a specific period for the reception of the refugees?
Yes, this is possible via the mask on the registration page.

When and how quickly will the refugees reach me?
Since the arrival of refugees in Germany is currently difficult to predict, we cannot make any reliable statements on this. Any arrival date from today is possible.

What equipment/furnishings is necessary to be able to accommodate people? (e.g. sofa bed instead of bed, furnish living room with mattresses, etc.)
There are no special equipment requirements. When registering on the website, you are welcome to indicate if you can only provide a sofa bed, air mattress or similar. As this is an emergency situation, we appreciate any help.